Security Questions & Password Recovery

We can remove the security questions tied to your account if forgotten or show as incorrect.

In order to do so, please email [e-mail] confirming the Galaxkey Identity (email address) that you are having difficulties with when attempting to Log In or following the Password Recovery Process.

We will need you to reply from the same mailbox as the Galaxkey Identity and state the full email address in question to correctly authorise and submit this request.